What is the AIVAcare Family Care System?
It's a new type of remote care for families looking after elderly loved ones. There are two parts: 1) a secure family dashboard; and 2) the upright smart display that connects to WiFi. Available 24/7, it combines daily wellness checks, medication management, family messaging, wellness reporting, instant alerts, and reminders for medications and appointments all together in one simple hub.

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What's unique about it?

There are no cameras, wearables, sensors, and no complex technology to manage. It's a new approach to remote care based on natural conversation and family connectivity.

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How does it work?

Families use the secure family dashboard to enter user health histories, medications, appointments, and personal messaging. A friendly on-screen companion named AIVA (pronounced "Ava") reaches out each day for daily wellness checks.  During these conversations, she draws on each user's health history, medications, and personal background to create meaningful interactions. Data from these conversations are summarized in wellness reports to provide family members with daily and weekly updates.

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Who should buy AIVAcare?

AIVAcare is designed for everyone involved in a senior’s care — from family members to professional caregivers. Families gain reassurance knowing their loved one’s daily wellness trends are always within reach, while care agencies receive helpful, ongoing insights that enhance communication and 24/7 care.

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Is my data protected?

Yes — AIVAcare is hosted on HIPAA-eligible infrastructure (AWS) and uses encryption and modern security practices. While the product is initially consumer-directed, we still follow HIPAA-aligned safeguards.

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Is AIVAcare available now?

You can pre-order a unit through our Kickstarter campaign, which is launching very soon. Sign up on our preview page.

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What happens after I receive the device?

After your order, you will get personalized access to your web portal where you can immediately begin inputting medical histories, medications, messages, appointments, and more. Upon receiving the device, simply plug in and connect to WiFi. You'll log in just once; AIVA will take care of the rest!

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Does AIVAcare diagnose?

No. AIVAcare is focused on data collection of wellness trends and sharing that data to those who need to know (family, care professionals, etc.). Diagnosis and treatment should always be provided by a professional provider.

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What about shipping?

A nominal fee for ground shipping is collected at the time of purchase.